RETURN POLICY Quick Links:
How do I return my product?
Before returning merchandise to 247 Fashion Store, you are required to obtain a Return Merchandise Authorization (RMA) number from our Customer Supports. Returns without a RMA number attached on the package will not be accepted; we will not be responsible for losses of any kind. Please call +1 (909) 839-0186 or email us for an RMA number.
Please inspect your order once you receive them, 247Fashionstore allow customer to inspect the shoes within 3 days period when receive the products. We reserve the right NOT to refund customer after 3 days recieved of goods. Please note we are wholesale we DO NOT accept any returns after 3 days received of goods.
Order delieverd over 45 days will not be receive any credit or refund regardless of defectives or mishandling.
Refused, unclaimed, or undeliverable merchandise returned due to the customers' error or change of mind are subjected to 25% restocking fee, in addition to all freight charges. For International orders are responsible for all the return freight charges.
However, if your returned merchandising is due to the defective or mishandled of the products, or we shipped wrong product to you, and the worse scenario that we don't have the right product for the replacement, we will either issue a store credit or refund your credit card or Paypal.
Return WITHOUT origional cartons or individual shoe box will be charge for 25% restocking fees.
*As required, all customers needs to send us the pictures as proofs for the defective items before we issue any refund or store credit. 247 Fashion Store reserves the rights not to issue refund or store credit without any evidence.
When my return will be processed?
Most refunds are processed within five business days once the merchandise is received at our warehouse and properly check for damaged. Credit for the returned item(s) will be posted to your credit or debit card or Paypal account in accordance with your financial institution's procedures. 247 Fashion Store's check refunds for merchandise paid for by check or wire transfer will take a maximum of 14 business days. We do send a confirmation email when your refund has been processed.
Am I responsible for return shipping fees?
Customers are responsible for all returned shipping fees associated with exchanges and refunds, which are not due to defective or mishandled merchandise.